To qualify for and maintain membership in the Better Business Bureau serving West
Central Ohio, Inc., a firm must:
-
Be in
business for a minimum of one year unless the firm meets all other Requirements
of Bureau Membership and:
- a.The principals are well known to the
Bureau because of Community Reputation or other business in which they are,
or have been involved
- b.The principals previously operated a firm with a satisfactory record in this
Bureau's Service Area
- c.The firm is a branch of an existing member company
- d. The business has moved from or is an expansion of a firm in another Bureau city
where it was, or is a member in good standing of the BBB.
(The Bureau may, at its discretion, extend the minimum time in business
requirements to a period greater than one year if, in its opinion, such
additional time is required for a proper evaluation of the applicant firm.)
Sign the membership agreement and pay the appropriate dues
and fees as set by the BBB.
Supply
background information about the company, its principals, or other information
deemed essential to the Bureau's responsibility to provide inquiries with factual reports, which bear on the
reliability of the business.
Cooperate
with the Bureau's efforts to promote voluntary self regulation within the
business community.
Respond promptly and in a businesslike manner to all complaints presented by the
Bureau and resolve all such complaints in accordance with generally accepted
good business practices
Eliminate the cause of patterns or trends of complaints,
which the Bureau has called to its attention.
Agree
to, for unresolved complaints (a) binding arbitration under BBB rules of
arbitration (Binding) if the consumer also agrees, or (b) pre commitment
to a dispute settlement process through a provider other than the Bureau, and
which the Bureau determines substantially complies with the Bureau's consumer
dispute resolution criteria.
Comply
with any decisions rendered through Bureau or an alternative provider's binding
arbitration programs, or make a good faith determination as to whether to adhere
to any informal dispute settlement decisions.
Supply, upon request, evidence upon which any advertising or
selling claim is based.
Adhere
to established Better Business Bureau standards of advertising and selling and
to cooperate with the Bureau in matters relating thereto.
Be free from any evidence that the firm does not meet financial
obligations.
Refrain
from using the name or logo of the Better Business Bureau for commercial, sales
or advertising purposes in any manner not specifically authorized in writing by
the BBB.
Be
free from any governmental action concerning the marketplace and its customers
that demonstrates a significant failure of the company to support the principles
and purposes of the Better Business Bureau. The BBB's Board must suspend a
membership when an action is filed if the allegations suggest such a failure.
Fulfill
all registration, licensing, and bonding requirements of applicable city,
county, state, and federal agencies and authorities, provide license numbers
upon application for BBB membership and provide periodic updates upon request of the Bureau.
Adhere to BBB standards as well as state, federal, and local laws and
regulations.
Support
the principles and purposes of the Better Business Bureau and not engage in any
activity that reflects unfavorably on the Bureau and its members.
